PART 1 MR THORNDYKE: Thorndyke’s EDITH: Good morning. Is that Mr Thorndyke? MR THORNDYKE: Speaking. How can I help? EDITH: I’ve got quite a few things which need painting and fixing in the flat and I wonder whether you’d be able to do the work. MR THORNDYKE: I’m sure I’d be able to help but
PART 1 DIRECTOR: Good morning. Welcome to the Early Learning Childcare Centre. How may I help you? CAROL: Hi. I spoke to you last week about enrolling my daughter to next year. DIRECTOR: Oh, yes. I’ll just get some details from you. So, you’re her mother? CAROL: That’s right. DIRECTOR: And, can I have your
PART 1 INTERVIEWER: Excuse me. LUISA: Yes? INTERVIEWER: I wonder if you could spare a few minutes to do a survey on transport. It won’t take long. LUISA: No, that’s fine. INTERVIEWER: Lovely. The survey is on behalf of the local council. They’d like to know about what transport you use any suggestions for improvement.
PART 1 TRAVEL AGENT: Good morning. World Tours. My name is Jamie. How can I help you? ANDREA: Good morning. I want some information on self-drive tours in the USA. Could you send me a brochure? TRAVEL AGENT: Of course. Could you I have your name please? ANDREA: Andrea Brown. (Example) TRAVEL AGENT: Thank you. And
PART 1 ROB: Good morning. Stretton Festival box office. How can I help you? MELANIE: Oh, hello. My family and I are on holiday on the area, and we’ve seen some posters about the festival this week. Could you tell me about some of the events, please? ROB: Of course. MELANIE: First of
PART 1 MARTIN: Good morning. This is Burnham tourist, Martin speaking. SUE: Oh, hello. I saw a poster about free things to do in the area, and it said people should phone you for information. I’m coming to Burnham with my husband and two children for a few days on June the 27th, or possibly
PART 1 CAROLINE: Good Morning. Youth Council. Caroline speaking. ROGER: Oh, hello, I’m interested in standing for election to the Youth Council, and I was told to give you a call. CAROLINE: That’s good. Could you I have your name, please? ROGER: Yes, it’s Roger Brown. (Example) CAROLINE: Thank you. I’m Caroline, the Youth Council administrator.
PART 1 OFFICIAL: Hello? WOMAN: Oh, hello. I wanted to enquire about hiring a room in the Village Hall, for the evening of September the first. OFFICIAL: Let me just see … Yes, we have both rooms available that evening. There’s our Main Hall – that’s got seating for 200 (Example) people. Or there’s the Charlton Room …
PART 1 BOB: Hello, Pembroke Cycling Holidays, Bob speaking. MARGARET: Oh hello. I’ve seen your advert for people to lead cycle trips. Are you the right person to speak to? BOB: Yes, I am. Could I have your name, please? MARGARET: It’s Margaret Smith. (Example) BOB: Are you looking for a permanent job, Margaret? (Q1) MARGARET: No, temporary. I’ve got
